Customer app, provider app and dispatch console, designed as one system so the marketplace works the moment demand spikes.
The opportunity
On-demand only looks simple from the outside. Matching, pricing, cancellation, provider payouts and support all have to behave under load, on bad networks, with real people waiting. We build all three sides together so the seams do not show.
Solutions
From first booking to provider payout, one connected system
A marketplace has three users who all need the same moment to go right. We plan the booking, the match and the payout as one flow before any screen is drawn.
Map the three sides
Customer, provider and dispatcher journeys, and where each one waits on the other.
Design for the first tap
Booking, tracking and cancellation flows tried on a phone before they are built.
Build the matching engine
Dispatch rules, pricing and provider payouts in small releases you can try.
What we build
Customer booking app
Booking, live tracking, payments and receipts.
Provider app
Jobs, navigation, availability and earnings.
Dispatch console
Assignment, pricing rules and a live operations view.
Tech stack
A stack chosen for this sector's load, integrations and compliance needs, reviewed per project rather than reused by default.
What you get
What clients get from the way we build in on-demand: capability you can verify, not borrowed statistics.
Our work
Products we delivered: the scope, the stack and the outcome.
Services we bring here
Open any one for the capabilities, the stack and the delivery process behind it.
Other sectors
We scope the whole marketplace (customer, provider and operations) before a line of code is written.
Test the peak hour
Load, dropped networks and GPS drift, with real providers on real devices.
Launch city by city
A staged rollout, live monitoring and a budget for what the first week teaches.
Payouts & support
Commission, payouts, refunds and a support queue.
